000			03724cam a2200397 i 4500
999			_c129127 _d129127
001			17730807
003			ARRUPE
005			20190306090202.0
008			130509s2013 caua b 001 0 eng
010			_a 2013016855
020			_a9781609949815 (pbk.)
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
050	0	0	_aBF637.C45 _bS352 2013
082	0	0	_a302.2 _223
084			_aBUS085000 _aBUS007000 _aPSY017000 _2bisacsh
100	1		_aSchein, Edgar H. _944991
245	1	0	_aHumble inquiry : _bthe gentle art of asking instead of telling / _cEdgar H Schein.
260			_aOakland _bBerrett-Koehler Publishers _c2013
300			_a123 p. : _billustrations ; _c22 cm.
504			_aIncludes bibliographical references and index.
505	8		_aMachine generated contents note: Chapter 1 Humble Inquiry -- Chapter 2 Humble Inquiry in Practice--Case Examples -- Chapter 3 Differentiation Humble Inquiry from other Kinds of Inquiry -- Chapter 4 The Culture of DO and TELL -- Chapter 5 Status, Rank and Role Boundaries as Inhibitors -- Chapter 6 Forces Inside Us as Inhibitors -- Chapter 7 The Future of Humble Inquiry.
520			_a"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy means nothing--anybody anywhere could have that vital fact or insight that could mean the difference between success or disaster. A free flow of information is crucial. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives. Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work he explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, eminently practical way"--
520			_a"From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status--that will lead to more honest and open interactions and stronger organizations"--
650		0	_aInterpersonal communication. _99838
650		0	_aInterpersonal relations. _944992
650		0	_aOrganizational behavior. _923443
650		0	_aHumility. _920191
650		7	_aBUSINESS & ECONOMICS / Organizational Behavior. _2bisacsh _944993
650		7	_aBUSINESS & ECONOMICS / Business Communication / General. _2bisacsh _944994
650		7	_aPSYCHOLOGY / Interpersonal Relations. _2bisacsh _944995
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cMONOGRAPH